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We build tool-connected agents and workflow automation with explicit state, retries, approvals, auditability, and operational fallback paths.
We scope around the system you actually need to operate, maintain, and operate — not a fixed vendor product or a one-size-fits-all implementation.
OCR, classification, and structured extraction from invoices, contracts, forms, and reports — handling multi-column layouts and handwritten content.
Connecting CRMs, ERPs, databases, and APIs into unified workflows. REST, GraphQL, SOAP, and database-level integration.
Durable workflow engines with branching, retries, and failure recovery. Built on Temporal or Airflow depending on complexity.
Dashboards tracking every automation run, success rate, and processing time. Alerts are configured to surface failures and degraded behavior for operational response.
UI-level automation for systems without APIs — safely scripted, brittle change detection included.
Each engagement is broken into defined phases with reviewable outputs. Scope can adapt, but accountability stays visible.
We document every step of your current workflow — including exceptions and edge cases that most automation projects overlook.
Map all source systems, APIs, and data formats involved. Identify integration methods and authentication requirements.
Iterative build against real data and edge cases. Every failure mode is handled explicitly — not left to default error behaviour.
Run full end-to-end test in staging with production-representative data volumes before any live traffic.
Phased cutover with parallel run against the manual process until confidence is established. Rollback plan in place.
Technology choices follow your environment, operating constraints, team capability, and long-term ownership requirements.
The same technical capability can require very different controls, integrations, and operating models across industries.
Invoice processing, loan document extraction, regulatory reporting automation, reconciliation pipelines.
Patient referral routing, prior authorisation workflows, claims processing, lab result handling.
Order processing, carrier API integration, customs documentation, tracking update automation.
Purchase order processing, supplier integration, quality report routing, ERP data sync.
The exact architecture and delivery plan depend on your environment. These answers describe how OSYSTIC approaches the work.
No. We build automation around what you already have — connecting and orchestrating existing systems rather than replacing them.
Every workflow we build has explicit failure handling — retries, dead-letter queues, and alerting. Retries, dead-letter handling, and alerting are configured so failures can be surfaced and handled through defined operational paths.
For API-based integrations, schema changes are caught at validation. For UI-level RPA, we implement change detection and alert on layout drift. Both approaches are documented in the runbooks we hand over.
Your team does. We hand over all code, documentation, and runbooks. Everything is built for maintainability, not ongoing dependency.
Tell us what process you want to automate. We will come back with an honest assessment of what is feasible and how long it will take.